How can we help?

Please don’t hesitate to contact us if you have any further questions. 

Call us on 
+41 44 283 32 22, 
Monday to Friday from 08.00 - 18.00.

You can also contact us in writing - please select the subject in question.

If your question relates to an existing policy or an event involving damage or loss, please also provide your policy number and/or claim number. 

Our annual insurance policies generally have a three-month notice period. Should you wish to cancel the policy earlier than this, you will need to provide justification. 

For change of address, please provide your policy number and both your old and new address.

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How to find us

Allianz Global Assistance (Switzerland)

Allianz Global Assistance (Switzerland)
Hertistrasse 2
CH-8304 Wallisellen
Switzerland

Service Center: from Monday to Friday from 8am to 6pm
Tel. +41 44 283 32 22

Please note: We do not sell any insurance at our office in Wallisellen. Policies can be purchased online or through our partner companies. For premium refunds or claims, please use our contact form. Thank you.

Medi24

Medi24
Bolligenstrasse 54
CH-3006 Bern
Switzerland

Comprehensive information about our services in the health/medical sector is available from www.medi24.ch

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