As the travel insurance brand of Allianz Partners, Allianz Global Assistance is one of the world’s leading providers of travel insurance and assistance services. We are available to our customers 24 hours a day, 365 days a year – with a worldwide network of specialists. Our decades of experience in providing insurance cover and assistance services from a single source is one of our strengths. That’s why more than 250 million people put their trust in our experience and emergency assistance every year.
The travel sector is our core business. For almost 60 years Allianz Global Assistance has been working closely with companies in the Tourism industry. We offer airlines, tour operators, car rental agents, hotels, travel agencies, holiday accommodation agencies and OTAs tailored products for your customers.
We specialise in customised travel protection solutions that are individually tailored to suit the requirements of our customers and guarantee the highest quality of service. Our travel insurance packages provide you with comprehensive cover both before and during your holiday so you shouldn’t leave home without one.
The travel help desk is the crisis insurance for our business partners. It provides your customers with the services they need quickly and expertly and is immediately present in crisis regions. The travel help desk’s professional service offering includes the following modules:
Organisation at airports
Instigation of required action and provision of infrastructure at Zurich, Basel and Geneva airports.
Worldwide organisation and implementation of large scale operations by Allianz Global Assistance care teams who are specialised in providing disaster assistance.
Organisation of psychological specialists in disasters and emergencies.
PR support for business partners: Preparation and sending of press releases, telephone media information service.
Passive telephone service
Receipt of calls from relatives, the press and third parties via a specially set-up call centre.
Active telephone service
Active contact with relatives of those affected by specialised call centre staff.
Organisation of assistance services
Professional organisation and handling of repatriation of injured, seriously ill and deceased worldwide.
Contact with the business partner’s liability insurer to ensure the duty to provide information is fulfilled and to coordinate the course of action.
Early warning system
Active monitoring of global events (politics, tourism, environment, etc.) and assessment by Allianz Global Assistance to detect possible problems at an early stage. Sending of reports classed as important to business partner.
Healthy employees are the most valuable asset of any company. In order to ensure that your employees enjoy the desired level of security at all times and everywhere, Allianz Global Assistance offers unique insurance solutions for business trips with needs-based corporate travel products.
Added value for your company
Added value for you as an employee
You can choose between three product packages “Light”, “Classic” and “Premium”, which are presented here in detail. On request we also offer customised product packages.
We would be pleased to provide you with a non-binding offer – just complete the relevant form with your details and send it to firstname.lastname@example.org. We will contact you without delay.
Logins for business partners
Visit us on our business partner platform. There you can find all the information about our products, download documents and order sales and promotional literature to be sent directly to your branch office. With our bonus programme, every time an insurance policy is taken out you collect points that can be exchanged later for attractive rewards. To register you need the B2B login code we sent by post to your branch office. If you don’t have this please contact us.
With EPS (ELVIA Policy System) Allianz Global Assistance provides an online platform for the conclusion of travel insurance policies and offers you the facility to conclude insurance policies quickly and easily without having to install a booking system.
You’ll find a close partnership with Allianz Partners worthwhile in many respects. Take advantage of these benefits: