About us


Protecting people is at the core of what we do. We add value to our clients’ businesses as we enhance the customer experience by embedding helpfulness into the customer journey – anytime, anywhere.

We are a global business. Allianz Partners’ worldwide presence means we we’re there 24/7, in times of trouble, or for simple advice, for people at home or on the move. It also means we have a harmonized portfolio offering globally consistent services, implemented with local expertise.

Who we are

As a leading international provider of assistance, travel insurance and personal services Allianz Partners employs more than 21'500 staff worldwide. The group offers its customers a best in class network of worldwide service providers on all five continents.

The operational teams of Allianz Partners provide specific assistance in more than 60 million cases per year worldwide. In doing so, they can draw on modern, advanced technologies.  These include telematics, telemedicine, cartography and GPS/GSM systems to name just a few. These and other tools enable interactive, flexible and safe high-quality services to be provided quickly and efficiently under difficult conditions.

Allianz Partners develops customised solutions for business partners, taking into account the corporate culture and the individual needs of each customer. Irrespective of the location, time and complexity of the problem a quick, pragmatic and solution-oriented intervention is guaranteed.

In Switzerland Allianz Partners operates under the brands Allianz Global Assistance, Medi24 and Allianz Care and employs more than 330 people in Wallisellen and Bern.

Executive board of Allianz Partners Switzerland

Press releases


9 out of 10 Swiss love to travel.
For the 25th time in a row, Allianz Partners (also known as Allianz Global Assistance) is conducting the travel study in cooperation with the Swiss Travel Association and the LINK Insititute in Lucerne.

Press release 11.09.2019 (german verison only)


Olaf Nink will become the new CEO of Allianz Partners Switzerland effective July 1, 2019. He will also be appointed General Representative of AWP P&C S.A., Switzerland Branch, subject to the approval of the relevant regulatory authorities. He succeeds Angelo Eggli, who will join Visana AG as CEO.

 Press release 19.06.2019 (german version only)


Annual report

Global presence

Allianz Global Assistance - hilfe-service-notfall-1900x540


AWP P&C S.A., Saint-Ouen (Paris)
Wallisellen branch (Switzerland)
Hertistrasse 2
8304 Wallisellen

Tel: +41 44 283 32 22
E-mail: info@allianz-assistance.ch

© AWP P&C S.A. 2019 – All rights reserved.     Legal notice ·Data protection