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+41 44 283 32 22

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File a Travel Insurance Claim

Allianz Global Assistance - File a Travel Insurance Claim

We are sorry if an unfortunate event occurred during your travels. However, we are happy to provide a silver lining. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.

Claim documents to download

You will find all the necessary claim forms here in pdf format. If you wish to file a claim, fill out the corresponding form and send it to us as quickly as possible together with all the relevant documentation.

Claim form Medical report cancellation costs
Claim form Cancellation Costs
Claim form Travel Baggage
Claim form Health care for visitors
Claim form Medical report Health care for visitors
Claim form ASSISTANCE
Claim form property damage caused by a third party
Claim form Best Price Guarantee
Claim form CDW

Questions to Claim
Here you find some question and answers concerning claims.


Please send your documents to the following address:

AWP P&C S.A., Saint-Ouen (Paris)
Zweigniederlassung Wallisellen (Schweiz)
Hertistrasse 2
CH-8304 Wallisellen

+41 44 283 32 22
claims@allianz-assistance.ch