Your well-being is our main concern. So you can fully enjoy your holidays, we would like to give you some valuable tips on how to prepare your trip and for during the trip. We are pleased to advise you – so you arrive at your destination healthy and happy.
We recommend you read up on your travel destination before you go. With this in mind, the Federal Department of Foreign Affairs (FDFA) provides information and travel alerts that are available at any time via the Itineris app. You can also access this information during your trip on your smartphone. Find out more at: www.allianz-assistance.ch/itineris
Do you have any questions about your travel insurance?
There is useful information about your travel insurance cover in the help & service section of our website. Find out about the terms and conditions, read our travel tips or quickly get answers to frequently asked questions.
For an optimal travel preparation we have prepared a checklist for you, which you can download as a PDF file below and print out if required.
Travel documents – Check in advance the need for a visa and the validity of your passport and ID. It is also advisable to bring with you a copy of all travel documents.
Insurance cover and safety precautions – By taking out travel insurance you protect yourself against unforeseen events. Our travel checklist contains further important information on insurance cover and safety precautions.
Health matters – Your health is particularly important when travelling. Therefore, check in advance whether additional vaccinations are necessary for your travel region. Also pack a first aid kit with your personal medicines in the original packaging.
Communications and payment methods – When abroad, you may quickly incur charges for using mobile data, so check your mobile phone contract for roaming charges.
Travel luggage – Find out about the luggage limits of your airline and the country-specific customs regulations to avoid additional expenses.
For further useful information, here are some helpful advices:
Whenever you as our customer need urgent assistance, please call our 24-hour emergency call center.
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Allianz Global Assistance offers individual travelers insurance for couples or families, and assistance solutions that are tailor-made to your personal requirements. Annual travel insurances are comprehensive plans and offer immediate help in case of emergency, thanks to Allianz Global Assistance's many years of experience.
There can be problems as early as in the run-up to a trip – here you can get help if you have taken out travel cancellation insurance. This gives you protection against heavy financial loss.